The Commission has released new resources for consumers and health service organisations to provide quick-reference summaries of the seven healthcare rights.
The Australian Charter of Healthcare Rights provides consumers, their families, carers and health service organisations with a shared understanding of healthcare rights and applies to care provided in all health settings, including private hospitals.
A flyer for consumers, can be included in admission welcome packs for day procedures and describes what to expect when receiving healthcare, and is useful to help patients have conversations with their clinicians about healthcare rights.
A flyer for health service organisations, summarises the key responsibilities of health services in upholding consumer rights.
The Commission has also released resources on the Charter including a guide for consumers, an animation, audio resources, translations into 19 community languages, and Braille, Auslan and Easy English versions.
For more information, email partneringwithconsumers@safetyandquality.gov.au or visit the Charter web page
